Network Partner Profile

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Mapfre Guatemala

  • Formed in 1951. Part of Seguros MAPFRE since 2009.
  • Within the top 4 market players.
  • Specialises in group health business, but also provides main coverages such as group term life, accidental death and disability solutions.
  • Total written premium 2011 exceeded USD 10.3 million. Insured members total approximated 25,218 for Group Life Business; 30,537 in Health Care and 12,315 members for Personal Accident.
  • Well-known in the market for excellence of service, having gained ISO certification for life and health care business, expertise and solid financial backing.
  • Member of the Swiss Life Network since 2008.

Special Advantages

  • Underwriting experience, administrative support for medical cost management and loss ratio control. Cost-efficient company.
  • Flexible and efficient service focusing on clients’ needs and requirements.
  • Customised solutions for local, regional and multinational companies.
  • Best services offered through PPO-basic dental examination, preventive programmes, and special discounts with our providers for all family members; administrative support for our clients; special training programmes for clients and insureds.
  • Attractive assistance package (e.g. 24-hour service, ambulance, doctor’s home visit for minor home emergencies).

Coverages and Products

Types of Employee Benefits - Coverage available and poolable:

  • Group Life
  • Disability Pension / Lump Sum (riders)
  • Accidental Death & Dismemberment (rider)
  • Burial Coverage
  • Medical

 

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Seguros de Occidente

  • Founded in 1979. Belongs to the Occidente Financial Group, which has more than 125 years of experience in Guatemala, making it the most prestigious group in the market.
  • Offers both life and non-life insurance including group life, endowment, medical, and accidental death and dismemberment.
  • Largest life insurance company in Guatemala.
  • Total premium income in 2011 exceeded GTQ 182 million, of which life and medical insurance accounted for GTQ 137 million.
  • Rated AA- stable, re-assigned by Fitch Ratings in December 2011.
  • Member of the Swiss Life Network since 1989.

Special Advantages

  • Personalised service through highly systemised processes with which the insured employees or employers can check and monitor their coverages, including claims management.
  • 24-hour service for health emergencies.
  • Service Level Agreement for Swiss Life Network’s clients
  • Largest PPO for health coverages in Guatemala
  • Extensive experience with multinational clients in Central America

Coverages and Products

Types of Employee Benefits - Coverage available and poolable:

  • Group Life
  • Accidental Death & Dismemberment
  • Medical
  • Funeral Expenses