
Contacts
Mapfre Guatemala
Mr. Cesar Herrera
Telephone: +5072078487
eMail: cesar.herrera@mapfre.com.pa
Seguros de Occidente
Mr. Wilber BARRIOS
Telephone: +502 22 79 7278
eMail: wbarrios@occidente.com.gt
Network Partner Profile
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Mapfre Guatemala
- Formed in 1951. Part of Seguros MAPFRE since 2009.
- Within the top 4 market players.
- Specialises in group health business, but also provides main coverages such as group term life, accidental death and disability solutions.
- Total written premium 2011 exceeded USD 10.3 million. Insured members total approximated 25,218 for Group Life Business; 30,537 in Health Care and 12,315 members for Personal Accident.
- Well-known in the market for excellence of service, having gained ISO certification for life and health care business, expertise and solid financial backing.
- Member of the Swiss Life Network since 2008.
Special Advantages
- Underwriting experience, administrative support for medical cost management and loss ratio control. Cost-efficient company.
- Flexible and efficient service focusing on clients’ needs and requirements.
- Customised solutions for local, regional and multinational companies.
- Best services offered through PPO-basic dental examination, preventive programmes, and special discounts with our providers for all family members; administrative support for our clients; special training programmes for clients and insureds.
- Attractive assistance package (e.g. 24-hour service, ambulance, doctor’s home visit for minor home emergencies).
Coverages and Products
Types of Employee Benefits - Coverage available and poolable:
- Group Life
- Disability Pension / Lump Sum (riders)
- Accidental Death & Dismemberment (rider)
- Burial Coverage
- Medical
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Seguros de Occidente
- Founded in 1979. Belongs to the Occidente Financial Group, which has more than 125 years of experience in Guatemala, making it the most prestigious group in the market.
- Offers both life and non-life insurance including group life, endowment, medical, and accidental death and dismemberment.
- Largest life insurance company in Guatemala.
- Total premium income in 2011 exceeded GTQ 182 million, of which life and medical insurance accounted for GTQ 137 million.
- Rated AA- stable, re-assigned by Fitch Ratings in December 2011.
- Member of the Swiss Life Network since 1989.
Special Advantages
- Personalised service through highly systemised processes with which the insured employees or employers can check and monitor their coverages, including claims management.
- 24-hour service for health emergencies.
- Service Level Agreement for Swiss Life Network’s clients
- Largest PPO for health coverages in Guatemala
- Extensive experience with multinational clients in Central America
Coverages and Products
Types of Employee Benefits - Coverage available and poolable:
- Group Life
- Accidental Death & Dismemberment
- Medical
- Funeral Expenses

