
Contacts
Mapfre Guatemala
Ms. Zuleika TELLO
Telephone: +5073788900
eMail: zuleika.tello@mapfre.com.pa
Seguros de Occidente
Mr. Wilber BARRIOS
Telephone:+50222797000
eMail: wbarrios@occidente.com.gt
Network Partner Profile
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Mapfre Guatemala
- Formed in 1951. Part of Seguros MAPFRE since 2009.
- Within the top 5 market players.
- Specialises in group health business, but also provides main coverages such as group term life, accidental death and disability solutions.
- Total written premium 2009 exceeded USD 10.1 million. Insured members total approximated 20,000 for Group Life Business, 35,000 in Health Care and 15,000 members for Personal Accident.
- Well-known in the market for excellence of service, having gained ISO certification for life and health care business, expertise and solid financial backing.
- Mapfre Group is rated A+ by Standard & Poor’s in 2010.
- Member of the Swiss Life Network since 2008.
Special Advantages
- Underwriting experience, administrative support for medical cost management and loss ratio control. Cost-efficient company.
- Flexible and efficient service focusing on the client’s needs and requirements.
- Customised solutions for local, regional and multinational companies.
- Best services offered through PPO-basic dental examination, preventive programmes, and special discounts with our providers for all family members; administrative support for our clients; special training programmes for clients and insureds.
- Attractive assistance package (e.g. 24-hour service, ambulance, doctor home visit for minor home emergencies).
Coverages and Products
Types of Benefit - Coverage available and poolable:
- Group Life
- Disability Pension / Lump Sum (riders)
- Accidental Death & Dismemberment
- Burial Coverage
- Medical
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Seguros de Occidente
- Founded in 1979. Belongs to the Occidente Financial Group, which has more than a century of experience in Guatemala, making it the most prestigious group in the market.
- Offers both life and non-life insurance including group life, endowment, medical, and accidental death and dismemberment.
- Largest life insurance company in Guatemala.
- Total premium income in 2009 exceeded GTQ 140 million, of which life and group life insurance accounted for GTQ 96 million.
- The first insurance company to obtain a risk rating by Fitch Ratings in 2002. Currently rated “AA-” stable, the highest rating in the Guatemalan market, re-assigned by Fitch Ratings in December 2010.
- Member of the Swiss Life Network since 1989.
Special Advantages
- In special cases a profit commission of up to 30% of the risk premium is offered, this may be used to reduce premiums or to increase the sums insured.
- Personalised service through highly systemised processes with which the insured employees or employers can check and monitor their coverages, including claims management.
- 24 hours service for health emergencies, everyday.
Coverages and Products
Types of Benefit - Coverage available and poolable:
- Group Life
- Accidental Death & Dismemberment
- Medical
Financial Products available:
- Company–Specific Portfolios

