
Contacts
China Life
Mr. Yifei YAO
Telephone: +861063631892
eMail: yaoyifei@e-chinalife.com
Ping An of China
Mr. Jian Yong WU
Telephone: +862138635801
eMail: wujianyong002@pingan.com
LZ Assist
Mr. Ben SONG
Telephone: +861059255188
eMail: song.haoming@lzassist.com
Network Partner Profile
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China Life
- Belongs to the China Life Insurance (Group) Company - the largest commercial insurance group in China - with business in life insurance, property & casualty, pension plans (corporate annuity), asset management, industrial investments and overseas operations.
- Headquartered in Beijing, China, and listed on both the Hong Kong and the New York stock exchange, China Life is the largest public life insurance company in the world in terms of market capitalisation.
- Ranks first in the China life insurance market with a market share of 36%.
- Operates through four business segments namely: individual life insurance; group life insurance; accident and health insurance; corporate and others. Also provides both individual and group accident and short-term health insurance policies.
- Has the most extensive nationwide distribution network, comprising over 3,000 customer service counters, 777,000 exclusive agents, 12,700 direct sales representatives and 28,000 client service managers in the bancassurance channel and 14,000 financial advisors.
- Granted "Insurer of the Year" by CBN Financial Value Ranking in 2009.
- On 28 June, 2010, in the “Top 500 Most Valuable Brands in China” released by World Brand Laboratory, China Life ranked 5th, with its brand value of RMB 85.368 billion in 2010.
- Rating by Standard & Poor’s in 2010: AA-.
- Member of the Swiss Life Network since 2011.
Special Advantages
- Incomparably leading position in China’s insurance market
- Largest multi-channel distribution network in China
- Most extensive customer service network around China
- Customer-oriented business strategy
- Leader in group insurance business
- Leader in product development and innovation
- Advanced IT technologies
- Prominent investment capability and outstanding investment returns
Coverages and Products
Types of Benefit - Coverage available and poolable:
- Group Life
- Accidental Death (rider)
- Total and Permanent Disability (rider)
- Critical Illness (rider)
- Group Medical (rider)
Types of Benefit - Coverage available:
- Group Pensions & Annuity Products

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Ping An of China
- Established in 1988 in Shenzhen, China.
- Listed on the Hong Kong stock exchange and on the Shanghai stock exchange.
- Part of the group Ping An Insurance Company of China, providing various financial services including insurance, banking and investment management to over 43 million individuals and to approx. 0.6 million corporate customers (June 2010).
- Ranks second in the China life insurance market.
- More than 411,700 sales agents, 50,000 staff and over 3,000 branch offices nationwide (June 2010).
- AAA rated by both China Chengxin International Credit Rating Company (affiliation to Fitch) and Dagong Global Credit Rating Co., Ltd (affiliation to Moody).
- Member of the Swiss Life Network since 2005.
Special Advantages
- Corporate culture focused on effective adoption of international practices.
- Experienced and strong management team that combines international expertise with extensive operational experience in the PRC insurance industry.
- Strong multi-channel distribution capability, including bancassurance arrangements.
- Leading and innovative customer service.
- Aims to build a world class financial service operation platform.
Coverages and Products
Types of Benefit - Coverage available and poolable:
- Group Life
- Total & Permanent Disability Lump Sum
- Group Medical
- Group Dread Disease
- Group Accidental Death & Dismemberment
Types of Benefit - Coverage available:
- Group Pensions & Annuity Products
- Disability Insurance

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LZ Assist
- Established in 2007.
- Beijing Lizhonghuayuan Technical Service Co.Ltd. (LZ Assist) is a third party risk management service company.
- Focuses on health and property risk management related services, and provides enterprises with one-stop solutions to better address their employees and customers' health & assistance needs in the workspace and at home.
- Serves around 4 million policy holders in China.
- Member of the Swiss Life Network since 2011.
Special Advantages
- Experienced localized operation team to provide professional services
- Can adapt to different culture and consumption habits in various regions of China
- Focuses on the service management and operation of the decentralized but large-volume customer risk.
- Standardized operation procedures to minimize risks and improve end user experience
- Established an integrated service provider network including 300 top first-tier hospitals and over 1000 home appliance and digital repair shops in China.
Coverages and Products
| Service Items | Description |
|---|---|
| Medical and Technical Information Inquiry | Provide information on the specialties, departments, experts, locations, and working hours of medical and repairing institutions |
| Home & Work Place Doctor Consultation visit | Arrange doctor visits to work place or home with translation service for treatment plan or medical instructions |
| Outpatient Arrangement | Bilingual staff provide help through outpatient arrangement such as appointment setup, registration, check-up, cashless walk-in, prescription pick-up in top local hospitals |
| Inpatient Arrangement | Bilingual staff provide help through inpatient arrangement such as appointment setup, registration, check-up, group consultation, prescription pick-up, and direct billing arrangement in top local hospitals |
| Special Health Check-up Arrangement | Bilingual staff provide help through special health check-up for particular medical symptom including appointment setup, interpretation of treatment plan, direct billing arrangement, and report analysis in top local hospitals |
| Home & Work Place Traditional Chinese Massage | Experienced TCM doctor visits to work place or home with professional language support for treatment plan and/or Chinese massage to address health issues |
| Medical Document Translation | Translation of medical documents for follow-up treatment needs and/or claim reimbursement |

