Contacts

China Life
Mr. Yifei YAO
Telephone: +861063631886
eMail: yaoyifei@e-chinalife.com

Ping An of China
Ms. Mengyuan (Rita) Zhou
Telephone: +86 21 3863 47 94
eMail: Zhoumengyuan421@pingan.com.cn

LZ Assist
Mr. Ben SONG
Telephone: +861059255188 ext. 6858
eMail: song.haoming@lzassist.com

Network Partner Profile

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China Life

  • Belongs to the China Life Insurance (Group) Company - the largest commercial insurance group in China - with business in life insurance, property & casualty, pension plans (corporate annuity), asset management, industrial investments and overseas operations.
  • Headquartered in Beijing, China, and listed on both the Hong Kong and New York stock exchanges. China Life is the largest public life insurance company in the world in terms of market capitalisation.
  • Ranks first in the Chinese life insurance market with a market share of 32.4% as of June 20, 2012.
  • Operates through four business segments, namely: individual life insurance; group life insurance; accident and health insurance; corporate and others. Also provides both individual and group accident and short-term health insurance policies.
  • Has the most extensive nationwide distribution network, comprising 682,000 exclusive agents, 14,000 group business sales representatives and 44,000 bancassurance salespeople covering 96,000 bancassurance outlets as of June 20, 2012.
  • Rating in 2011: A1 by Moody’s, A+ (stable outlook) by Fitch Rating.
  • Member of the Swiss Life Network since 2011.

Special Advantages

  • Outstanding leading position in China’s insurance market
  • Largest multi-channel distribution network in China
  • Most extensive customer service network throughout China
  • Customer-oriented business strategy
  • Leader in group insurance business
  • Leader in product development and innovation
  • Advanced IT technologies
  • Prominent investment capability and outstanding investment returns

Coverages and Products for Group Business

Types of Employee Benefits - Coverage available and poolable:

  • Group Life
  • Accidental Death (rider)
  • Total and Permanent Disability (rider)
  • Critical Illness (rider)
  • Group Medical (rider)

Types of Employee Benefits - Coverage available:

  • Group Pensions & Annuity Products
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Ping An of China

  • Established in 1988 in Shenzhen, China.
  • Listed on both the Hong Kong and Shanghai stock exchanges.
  • Part of the group Ping An Insurance Company of China, providing various financial services including insurance, banking and investment management to over 60 million customers (June 2011).
  • Ranks second in the Chinese life insurance market.
  • More than 489,000 sales agents, 150,000 staff and over 4,400 branch offices nationwide.
  • Total premium 10.47 billion RMB and total annuity assets RMB 91.33 billion in 2011.
  • 2011 market share: Annuity Fund reaches RMB 112.4 billion and 20,530 clients, accounting for 47.5% market share as the market leader.
  • AAA rated by both China Chengxin International Credit Rating Company (affiliated to Fitch) and Dagong Global Credit Rating Co., Ltd (affiliated to Moody’s).
  • Member of the Swiss Life Network since 2005.

Special Advantages

  • Corporate culture focused on effective adoption of international practices.
  • Experienced and strong management team that combines international expertise with extensive operational experience in the PRC insurance industry.
  • Strong multi-channel distribution capability, including bancassurance arrangements.
  • Leading and innovative customer service.
  • Aims to build a world class financial service operation platform.

Coverages and Products for Group Business

Types of Employee Benefits: - Coverage available and poolable:

  • Group Life
  • Total & Permanent Disability Lump Sum
  • Group Medical
  • Group Dread Disease
  • Group Accidental Death & Dismemberment

Types of Employee Benefits: - Coverage available:

  • Group Pensions & Annuity Products
  • Disability Insurance
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LZ Assist

  • Established in 2007.
  • Beijing Lizhonghuayuan Technical Service Co. Ltd. (LZ Assist) provides third-party risk management and assistance services.
  • Focusing on health and property risk management services, LZ Assist provides companies with one-stop-shop solutions to address their employees’ and customers' health and assistance needs in the workplace and at home.
  • Serves around 4 million policyholders in China.
  • Member of the Swiss Life Network since 2011.

Special Advantages

  • Experienced local operations teams provide highly professional services.
  • Adapted to the different cultural and consumer habits in the various regions of China.
  • Focuses on the service management and operation of decentralised but large-volume customer risk.
  • Standardised operating procedures minimise risks and improve the end-user experience.
  • Integrated service provider network including 300 top first-tier hospitals and over 1000 home appliance and digital repair shops in China.

Services Offered

  • Medical and technical provider information
  • Home and workplace doctor’s visits
  • Outpatient assistance
  • Inpatient assistance
  • Special health check-up assistance
  • Home and workplace traditional Chinese doctor’s visits and/or massage
  • Medical document translations
  • Overseas medical assistance via telephone
  • Global medical evacuation & repatriation