Health & security

Mutual respect across all hierarchical levels is part of the Swiss Life DNA.

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The Swiss Life Group aims to ensure and maintain a safe and healthy working environment for all employees. Health and security risks are low in the Swiss Life Group as it is a provider of financial services. The framework conditions for health and security at the workplace are provided by the local regulatory measures governing each Swiss Life company. Furthermore, all companies implement measures and initiatives aimed at preserving employee health.

Security at the workplace (fittings, work stations, instructions) is continuously monitored and adapted to changing requirements.

Good working conditions influence employee health. Swiss Life supports this strategically by promoting uniform work structuring, providing a variety of tasks, fostering social interaction, enabling autonomy, room to manoeuvre and learning and development opportunities, ensuring meaningfulness and showing appreciation for its employees and their performance and contributions. The measures to maintain employee health, promote good working conditions and prevent incapacity to work are based on three pillars:

  • Prevention
  • Early intervention
  • Reintegration

All employees of the Swiss Life Group have access to online offerings consisting of texts, short videos, checklists and learning programmes on the topic of “Health and well-being”, which they can use anytime and anywhere they like. The topics on the online platform are divided among three groups: meaningfulness, dealing with stress and dealing with others (line managers, colleagues).

In addition, the divisions – in collaboration with their social partners – provide supplementary services in movement and sport, massages and therapy, relaxation rooms and all types of consulting (nutrition, social counselling, prevention etc.).

Swiss Life is committed inter alia to promoting the “healthy presence” of its employees at its Swiss location. Studies have shown that presenteeism – attendance at work despite legitimate grounds for absence, for instance illness – can lead to more frequent and longer absences and may cost companies more than they would have paid for the original absences. Swiss Life is one of the few companies in Switzerland to conduct in-house presenteeism surveys. In 2016, a survey on presenteeism and health at the workplace was performed using the new app now@work. The participation rate was extremely high at 73%. In spite of a high level of satisfaction with their duties and line managers (over 70%), 36% of employees admitted to having been present at work two to five times or more during the past six months in spite of suffering from some ailment. One of the main explanations for that was a feeling of responsibility towards colleagues and customers. The topic “Health at the workplace” is part of Swiss Life’s management training, so that line managers can be better equipped to deal with psychosocial risks, such as stress.

Swiss Life sends a delegate to the board of the International Committee for Insurance Medicine (ICLAM). The aim of the committee is to advocate and strategically direct the concerns of medical underwriting at the international level.