The materiality matrix covers the key sustainability themes at Swiss Life and arranges them according to their weighting from an internal and external perspective.
The central issues from the "Corporate responsibility" are displayed and organised along two axes: The upper right quadrant of the matrix contains the issues that have proven most important to both internal and external stakeholders. These are action points which are classified as being particularly important to business success and they feature prominently in the reporting.
The Corporate responsibility report covers all the subjects included in the matrix. The reporting on the key areas (GRI aspects) is based on the indicators outlined in the GRI-G4 guidelines.
GRI is the world's leading standard for comparable sustainability reporting based on key figures (www.globalreporting.org). Swiss Life applies the guidelines in conformity with the GRI-G4 "Core" option. In addition, industry-specific requirements for financial services providers (financial sector disclosures) have also been taken into account.
Determining the key areas
The contents of the materiality matrix were established in 2015 as part of a multi-level materiality process involving internal and external stakeholders. Based on qualitative and quantitative interviews with the Swiss Life Corporate Executive Board, a project group comprising specialists from Investor Relations, Asset Managers, Human Resources and Corporate Communication worked on selected key themes for Swiss Life, discussed them with selected stakeholders and refined them in structured interviews. Finally, the completed materiality matrix was approved and ratified by the Corporate Executive Board (G4–18). The matrix is reviewed annually and amended when necessary. In 2016 the subject of human rights was expanded and the central issue “Future regulatory and demographic trends” was renamed “Demographic change”.