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How we assume responsibility

Swiss Life attaches great importance to responsible corporate conduct – be this in its business activities, society, its role as an employer or towards the environment.


Materiality matrix

The materiality matrix covers the key sustainability themes at Swiss Life and arranges them according to their weighting from an internal and external perspective.

The central issues from the "Corporate responsibility" are displayed and organised along two axes: The upper right quadrant of the matrix contains the issues that have proven most important to both internal and external stakeholders. These are action points which are classified as being particularly important to business success and they feature prominently in the reporting.


The Corporate responsibility report covers all the subjects included in the matrix. The reporting on the key areas (GRI aspects) is based on the indicators outlined in the GRI-G4 guidelines.

GRI is the world's leading standard for comparable sustainability reporting based on key figures ( Swiss Life applies the guidelines in conformity with the GRI-G4 "Core" option. In addition, industry-specific requirements for financial services providers (financial sector disclosures) have also been taken into account.

Determining the key areas

The contents of the matrix were established as part of a multi-level materiality process with internal and external stakeholders. Based on qualitative and quantitative interviews with the Swiss Life Executive Board, a project group comprising specialists from Investor Relations, Asset Managers, Human Resources and Corporate Communications worked on selected key themes for Swiss Life, discussed them with selected investors and media professionals and refined them in structured interviews.

Overview of focus areas