NTUC Income of Singapore received two important awards in May from the Singapore Insurance Brokers' Association, the SIBA.
Members of the SIBA have awarded NTUC Income the title: “Best Claims Service Insurance Company of the Year (ASEAN) 2008”. In order to determine the award-winner, members of the brokers’ association used the following criteria: timely claims settlement; flexibility with difficult claims; positively seeking to pay claims rather than denying them; and providing adequate claims information for renewals and claims control advice.

NTUC Income was also voted first runner-up for the award for the Best Insurance Company of the Year (ASEAN) 2008, which recognises exceptional levels of performance in all business areas.

NTUC Income's interaction with SIBA members is mainly in the areas of group employee benefits and commercial lines; the company has made significant efforts to work more closely with brokers on employee benefits in the recent past.

Tan Suee Chieh, Chief Executive of NTUC Income said, “This is a wonderful external acknowledgement as we constantly demand ever-higher standards of ourselves. We will continue to work hard to improve our service standards throughout the company, just as we will also continue to proactively engage all our channels in our multi-channel strategy.”

Established in 1970, and a member of the Swiss Life Network since 1995, NTUC Income is Singapore’s only mutual insurance company. The company is one of the largest life insurers in Singapore, serving multinationals and local clients from all sectors of the economy.

For more information please visit www.income.com.sg